Privacy Policy

Last Updated: [28 May 2024]

At ST Bookkeeping and Payroll Ltd, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

General

This information provided on this website is no substitute for actual and specific advice and as such we accept no liability for any reliance being placed on the information solely from the website. The laws are constantly changing and as such affects each person or business in a different way.

By accessing this website you are agreeing to the terms of the information as set out below.

1. Data Collection:

We collect personal data that you provide to us directly, such as when you sign up for our services, contact us, or use our website. The types of personal data we may collect include your name, email address, phone number, and any other information you choose to provide.

2. Use of Personal Data:

We use your personal data to provide and improve our services, communicate with you, and comply with legal obligations. Specifically, we may use your data to:

Respond to your inquiries and provide customer support.
Process your transactions and manage your account.
Send you updates, promotional materials, and other information related to our services, with your consent.
Analyse usage patterns to improve our website and services.

3. Legal Basis for Processing:

We process your personal data based on the following legal grounds:

Your consent, which you can withdraw at any time.
The necessity of processing for the performance of a contract with you.
Compliance with legal obligations.
Our legitimate interests in providing and improving our services, provided these interests are not overridden by your rights.

4. Data Sharing:

We do not sell or rent your personal data to third parties. We may share your data with third-party service providers who assist us in operating our business and providing our services, subject to appropriate data protection agreements. We may also disclose your data if required by law or to protect our legal rights.

5. Data Security:

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no system can be completely secure, and we cannot guarantee the absolute security of your data.

6. Data Retention:

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal requirements. Once your data is no longer needed, we will securely delete or anonymize it.

7. Your Rights:

Under the GDPR, you have the following rights regarding your personal data:

The right to access and obtain a copy of your data.
The right to rectify inaccurate or incomplete data.
The right to erase your data (‘right to be forgotten’).
The right to restrict or object to processing.
The right to data portability.
The right to withdraw consent at any time, where processing is based on consent.
The right to lodge a complaint with a supervisory authority.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze usage, and deliver personalized content. For more details, please see our [Cookie Policy].

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies.

10. Updates to the Privacy Policy:

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes and update the ‘last updated’ date at the top of this policy.

11. Contact Information:

If you have any questions or concerns about our privacy policy or your personal data, please contact us:

ST Bookkeeping and Payroll Ltd is a data Controller and a data Processor and we can be contacted via email to office@stbkpr.co.uk

How to complain

If you wish to make a complaint about the use of your personal information, you can make a complaint to us at office@stbkpr.co.uk

If you are not satisfied with our response you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Helpline number: 0303 123 1113

website: https://www.ico.org.uk

Key Considerations:

Data Sensitivity: Emphasise how you protect sensitive financial information.
Transparency: Clearly outline the types of financial data collected and the purposes for which it is used.
Security Measures: Detail the specific security measures in place to protect client data.
Legal Compliance: Ensure compliance with GDPR and other relevant data protection regulations.

Content disclaimer

This website is for information purposes only. Unless otherwise stated, it is not intended to offer advice and is not to be taken as such.

Changes may be made to the information on this site from time to time without the website being fully updated. We will not be liable for omission of errors and information becoming out of date.

Last Updated: [28 May 2024]

This Cookie Policy explains how ST Bookkeeping and Payroll Ltd (“we”, “us”, or “our”) uses cookies and similar technologies on our website [yourwebsite.com]. By using our website, you consent to the use of cookies in accordance with this policy.

Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, smartphone) when you visit a website. Cookies are widely used to make websites work, improve user experience, and provide information to website owners.

2. Types of Cookies We Use

We use the following types of cookies on our website:

2.1 Essential Cookies:

These cookies are necessary for the website to function properly. They enable basic functionalities such as page navigation and access to secure areas of the website. Without these cookies, the website cannot function correctly.

2.2 Performance Cookies:

These cookies collect information about how visitors use our website, such as which pages are visited most often and if users receive error messages from web pages. These cookies help us improve the performance and user experience of our website.

2.3 Functional Cookies:

These cookies allow the website to remember choices you make and provide enhanced, more personal features. For example, they may be used to remember your login details or language preferences.

2.4 Targeting/Advertising Cookies:

These cookies are used to deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

3. Cookies We Use

Here is a list of the specific cookies we use on our website:

Cookie Name	Type	Purpose	Duration
session_id	Essential	Maintains user session and login status	Session
analytics_id	Performance	Tracks website usage and performance metrics	1 year
prefs	Functional	Remembers user preferences (e.g., language)	6 months
ad_target	Advertising	Delivers targeted advertising based on user behavior	1 year

4. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the website and deliver advertisements on and through the website. These third-party cookies are governed by the respective privacy policies of the third parties.

5. Managing Cookies

You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, please note that if you choose to disable cookies, some features of our website may not function properly.

Here are links to manage cookie settings for common browsers:

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the ‘last updated’ date.

7. Contact Us

If you have any questions or concerns about our use of cookies, please contact us at:

Email: office@stbkpr.co.uk